CUSTOMIZE & PERSONALIZE
Designing your very own shoes, handbags and belts for the first time can be very exciting and a little overwhelming! There are two possible ways of creating them:
Via "CREATE NOW" in the home page option. You start by choosing the item you want to customize, and start from the beginning. Just follow the menu on your left side when inside the customization software. On shoes you will start by choosing the desired height, the type of front, the type of heel, and follow the options at your disposal. You can change the type of material and colors with each step, or go back when you want. For Bags, start by choosing the body, apply texture and color, choose the flap and continue the simple steps. For Belts the same explanatory procedure as for the previous products. It is easy and straightforward.
Via the "MENU" on the home page option, you have a variety of product choices. On Menu choose your good that you would like to create and customize. The selection takes you to a collection of shoes, handbags and belt models that our team has put together. Start by easy customizing to your unique style.
In either pathway, it will take you directly to our 3D platform where you can modify the materials, 14k gold accessories, bag straps, toe types, heel heights, accessories, and so much more. A unique experience for a unique you.
We tried to give you the most comfortable and smooth user experience, but if you would like some extra assistance in designing your shoes, handbags or belts, please contact our Fashion Consultant Advisors here.
ECCE MEA promises to all our customers that we are always working on improving our services, quality and your experience with us.
YOU CREATE WE MAKE
We understand that customization can be amazing and overwhelming at times: Designing something that is your soul and heart, then the confidence to know what the end product will become. We are thrilled to offer you a Fashion Consultant Advisor. If you would like some assistance, styling advice, or just a second point of view, reach out to our Fashion Consultant Advisors team. Please contact luxury@eccemea.com for more information.
You may see that 3D graphics are not actual photographs of any good. In the world of customization, it's physically impossible to ECCE MEA to manufacture the millions of possible combinations.
We create 3D renders that closely match the real skins and leathers used. The color reality depends on your screen color calibration, the device you're using and the software. Even so, we send you a brochure with the real leathers chosen on your design, so you can see if there is a subtle difference in color.
We're always working on improving the quality of our renders and won't stop until it's impossible for our customers to differentiate between a 3D render and a physical image.
If you would like some design assistance or would love to chat with an advisor, please contact customercare@eccemea.com. for further information.
We understand how special the occasion is and you will be able to discover astonishing solutions of the bride's design and your dream wedding shoes.
You can start by finding some bridal solutions previously made by our fashion designers. Comfort is one of the main priorities of ECCE MEA added to luxury details. To talk with a Fashion Consultant Advisor, you can email us at luxury@eccemea.com.
There is an opportunity to add custom inscription with ECCE MEA. There are multiple possibilities to do so. We can add accessories with your engraving. We can laser cut your inscription on the back of the belt, inside the handbag or in your shoe.
If you make your accessories in real 14k Gold, we can make inscriptions with your name in all detailed gold accessories, such as buckles, buttons, and others.
Depending on the accessory or good we can add an inscription up to 15 characters. Due to the tailored nature of the products, we do not offer refunds or exchanges on these goods.
ECCE MEA shoes come in Italian sizing, and you can supervise on our online guide. Please refer to our SIZE GUIDE for more information. You can also use our ifeet app to scan your feet for size or print our helpful size guide.
If you have queued an item, it will be made as soon as craftsmanship is available and shipped as soon as the piece is finished.
Due to their tailored nature, customized items have an estimated delivery time of 4 to 8 weeks.
We don't stock any personalized items, they are fully editable, and we craft them on very limited availability. If you want a purchase to be made you need to queue it and pay in full. Any products using personal details on customization, such as name, are non-refundable.
For any help with placing your purchase, please do not hesitate to contact: customercare@eccemea.com.